Find Service Desk Analyst Opportunities in Latvia
Service Desk Analyst Duties & Salary in Latvia
In Latvia, a Service Desk Analyst is responsible for providing technical support and assistance to end-users, resolving IT-related issues, and ensuring the efficient functioning of IT systems within an organization.
Exciting Fact: Latvia is known for its stunning landscapes, including the picturesque Riga Old Town and the beautiful Baltic Sea coastline. As a Service Desk Analyst in Latvia, you can explore the country's architectural gems and enjoy outdoor activities in nature.
The main duties of a Service Desk Analyst in Latvia include receiving and prioritizing support requests, troubleshooting technical problems, and providing solutions. They also document incidents and resolutions, escalate complex issues to higher-level support teams if necessary, and participate in IT infrastructure maintenance.
Key skills and experience required for this role in Latvia include strong analytical and problem-solving skills, excellent communication abilities, and a good understanding of IT systems and software. Service Desk Analysts should also be familiar with various operating systems and network protocols.
Work opportunities for Service Desk Analysts can be found in major cities like Riga, Daugavpils, and Liepaja, where many businesses and organizations have their offices or branches. Additionally, there are job prospects in smaller towns and regions as well.
In Latvia, the expected salary range for a Service Desk Analyst is between EUR 16,000 and EUR 26,000 per year. Salaries may vary based on experience, qualifications, and the location of the job.
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